If not, continue here and run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.Īre you able to fax from the HP Printer Assistant, if you still have problems leave me with the following information:ġ. Once you have updated the Firmware, try and open up the HP Printer Assistant, are you now able to choose the Fax option? HP Officejet 4630 e-All-in-One Printer series Firmware Update I would first like you to make sure the printer's Firmware is up to date, please click on the link below to get started:
Welcome back to the HP Support Forums! I see you are able to send a fax from the front panel of your HP Officejet 4630, but when you attempt to use the HP Printer Assistant to send a fax the fax option is now greyed out.
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